See Helply in action
Thirty minutes every Thursday with the four people who built Helply and run support on it. Nothing is scripted, you pick what we work, and nobody from sales is on the call.
Two people support our 1,300 customers on Helply. Regulars on the call include support leads from Proposify, Sender.net, StaffTraveler and Covidence.
The Thursday queue
Thirty unscripted minutes with the team that built it.
Thursdays/11:00 ET/30 min/Live Q&A
Alex TurnbullFounder & CEOWhy we tore down a 14-year-old helpdesk instead of bolting AI onto it.
Jared ScheelHead of EngineeringWhat an agent actually does when it investigates a ticket, step by step.
Tom MorkesHead of OpsThe numbers behind the queue, and the work we stopped doing entirely.
GrahamHead of SupportRuns the real queue every day. Takes your questions live while we work.
Four operators from the team that built it. No script, no pitch, no slides.