Get an AI support agent that guarantees results
65% AI resolution rate in 90 days, or you pay nothing.
MonthlyYearly
Save up to 20% with annual billing
Starter$ /mo
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Billed annually
- 500 message credits/mo
- 1 AI Agent
- 1 seat
- 1 Gap Finder runs/mo
- 5 Actions
- Analytics
- 1-1 VIP Program
GrowthPopular
$ /mo
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Billed annually
- Everything in Starter
- 12,000 message credits/mo
- 3 seats
- 2 Gap Finder runs/mo
- 10 Actions
Scale$ /mo
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Billed annually
- Everything in Growth
- 40,000 message credits/mo
- 5+ seats
- 3 Gap Finder runs/mo
- 15 Actions
EnterpriseCustom Pricing
- Everything in Scale
- Unlimited AI Answers/mo
- Unlimited Gap Finder/mo
- Unlimited Actions
- Unlimited Agents
- Unlimited Seats
- SLAs and Custom Pricing
- Success Manager
- Advanced+ Analytics
Trusted by 1,000+ businesses worldwide
Plan Overview
Message credits/mo
12,000
Seats
3
AI support agents
1
AI actions per agent
10
Gap Finder runs/mo
2
Trained documents
Unlimited
VIP Program
Core AI Capabilities
Branded AI widget (full customization)
Conversational AI
Multilingual support (auto-detect + translate)
CSAT ratings
Configurable fallback strategies
Guidance
Knowledge & Training
Help desk sync
Same
Help desk ticket history scanning
Unlimited trained material
Same
Knowledge gap detection
Auto-sync website
Escalation & Support Flow
AI → human escalation
Help desk ticket creation
Same
Escalation rules & thresholds
Sentiment-aware escalation
Analytics, Privacy & Compliance
Analytics & performance reporting
Resolution, deflection & gap insights
Conversation logs & transcripts
GDPR & data privacy compliance
Data retention controls
Data anonymization
User consent management
Integrations & Extensibility
API access in Actions
Identify logged-in contacts
Embedded widget
Widget branding & customization
Internal guidance & AI suggestions
StarterGrowthScaleEnterprisePlan Overview
Message credits/mo
500
12,000
40,000
Unlimited
Seats
1
3
5
Unlimited
AI support agents
1
1
1
Unlimited
AI actions per agent
5
10
15
Unlimited
Gap Finder runs/mo
1
2
3
Unlimited
Trained documents
Unlimited
Unlimited
Unlimited
Unlimited
VIP Program
Core AI Capabilities
Branded AI widget (full customization)
Conversational AI
Multilingual support (auto-detect + translate)
CSAT ratings
Configurable fallback strategies
Guidance
Knowledge & Training
Help desk sync
Zendesk, Freshdesk, Help Scout, Groove, Front, Crisp
Same
Same
Same
Help desk ticket history scanning
Unlimited trained material
Single Page, Scraped Website, KB Page, Text, File, Q&A, Help Desk resources
Same
Same
Same
Knowledge gap detection
Auto-sync website
Escalation & Support Flow
AI → human escalation
Help desk ticket creation
Zendesk, Freshdesk, Help Scout, Groove, Front, Crisp
Same
Same
Same
Escalation rules & thresholds
Sentiment-aware escalation
Analytics, Privacy & Compliance
Analytics & performance reporting
Resolution, deflection & gap insights
Conversation logs & transcripts
GDPR & data privacy compliance
Data retention controls
Data anonymization
User consent management
Integrations & Extensibility
API access in Actions
Identify logged-in contacts
Embedded widget
Widget branding & customization
Internal guidance & AI suggestions
Fine-tune your plan with powerful add-ons
Remove "Powered by Helply.com" branding
Remove the "Powered by Helply.com" branding from your chatbot
$39
Total per month
Extra credits
Add 1,000 extra credits to your account
$14
One-time payment
Extra agents
Add 1 extra agent to your account
$7
Total per month
Extra seats
Add 1 extra seat to your account
$25
Total per month
CUSTOMERSTrusted by Support Teams
Trusted by Support Teams
That Demand Results
Frequently asked questions.
We guarantee a 65% AI resolution rate in 90 days, or you pay nothing.
End-to-end support conversations resolved by an AI support agent that takes real actions, not just answers questions.