“Helply has allowed our team to stay lean, keep response times fast, and focus our human expertise where it actually matters. The compounding effect is real. The longer it runs, the more our team gets back.”
Razia Aliani
VP of Support, Covidence
Pay for outcomes, not seats.
Simple, predictable pricing built around what AI actually delivers, not how many people are logged in. Free helpdesk included on every plan.
Fully Featured Helpdesk
Set up basic support.
$0
free forever
Unlimited seatsNo credit card required
Learn moreKey features
- Shared inbox & ticketing
- Email & live chat
- Knowledge base
- Macros & saved replies
- Standard reporting
Most Popular
AI-First Support
Scale your support with AI outcomes.
$0.50
per outcome
Helpdesk free, no per-seat feesSpending caps included
Learn moreEvery starter feature, plus
- Resolutions
- AI Outcomes
- Churn Detection
- Article Creation
- Feature Flags
- Support Intelligence
- API & advanced integrations
Enterprise
Volume credits, SLAs, and white-glove migration.
Custom
Dedicated CSM & custom DPABuilt for high-volume teams
Learn moreEvery professional feature, plus
- Custom outcome bundles
- SSO / SAML & SCIM
- Custom DPA & data residency
- Uptime SLA & priority routing
- Dedicated success manager
- White-glove migration
Migration & setup services
We’ll get you off your helpdesk in a week.
Tailored guidance to migrate your ticket history, knowledge base, and team workflows, based on your specific needs. Optional add-on for any plan.
Get an estimate based on your needs
Find the right plan for your team
Get an estimated cost for Helply’s outcome-based pricing, based on your team size, expected AI resolutions, and channel mix.
Calculate costsSee the ROI impact Helply could have on your business
Estimate how much time and money Helply could save your team, based on your current and future support volume.
Calculate savingsTeams that did the math.