Helply vs LiveChat AI:
Comparing AI support agents, platform dependency, and how costs scale
Helply and LiveChat AI both use AI to automate customer support conversations. The difference is how each solution is deployed, how AI usage is billed, and how total costs scale when AI starts resolving more customer issues.
About LiveChat AI
LiveChat AI is an AI support add-on designed to work inside the LiveChat platform. AI pricing is layered on top of LiveChatās help desk plans and usage is billed per AI-resolved conversation.
wins:
Your support team is fully invested in the LiveChat platform
Most customer conversations happen in real-time chat
You want to add AI gradually to an existing agent workflow
You accept costs increasing as AI handles more conversations
Works alongside your existing support tools
No per-resolution fees as AI success increases
Costs scale by plan and credits, not agent count
VIP onboarding, optimization, and strategy included
65% of conversations resolved by AI in 90 days, or you pay nothing
Feature Comparison Table
Pricing Comparision Table
See Helply in action
Book a demo and see why teams choose Helply over LiveChat AI
Trusted by Support Teams
That Demand Results
Frequently asked questions.
We guarantee a 65% AI resolution rate in 90 days, orĀ you pay nothing.
End-to-end support conversations resolved by an AI support agent that takes real actions, not just answers questions.