Helply vs Zendesk AI:
Comparing AI support agents, pricing models, and outcomes
Zendesk AI and Helply both use AI to automate customer support conversations. The difference is how AI usage is priced, how success is enforced, and how costs scale as automation volume increases.
About Zendesk AI
Zendesk AI agents are add-ons to Zendeskās help desk. Core functionality is limited, with advanced actions, orchestration, and analytics gated behind higher tiers, usage thresholds, and paid services. Costs increase as automated resolutions and agent counts scale.
wins:
Your support runs there today
Voice, chat, social, email
One system for many workflows
65% resolved by AI in 90 days, or you pay nothing
VIP onboarding and optimization included
AI usage scales via message credits
Works alongside your existing Zendesk setup
Feature Comparison Table
Pricing Comparision Table
See Helply in action
Book a demo and see why teams choose Helply over Zendesk AI
Trusted by Support Teams
That Demand Results
Frequently asked questions.
We guarantee a 65% AI resolution rate in 90 days, orĀ you pay nothing.
End-to-end support conversations resolved by an AI support agent that takes real actions, not just answers questions.