AI Trained on Your Actual Support Data
Train Helply on unlimited knowledge sources, including help desk articles, macros, saved replies, uploaded files, website content, and custom Q&A, so answers stay accurate, consistent, and aligned with how your team actually supports customers.
Unlimited knowledge. Unlimited training.
Connect Zendesk, Freshdesk, Groove, or Help Scout to pull in knowledge base articles and past tickets.
Point Helply at any URL and it crawls and indexes the content automatically.
Upload PDFs, Word docs, spreadsheets, or any file format.
Manually add content directly when you need precision control.
Define specific question/answer pairs for edge cases or common queries.
Built for production
No prompts required. Train Helply by connecting your real support knowledge. No prompt engineering or manual setup needed.
Always up to date. When your docs, macros, or content change, Helply updates automatically to stay accurate.
Improves with feedback. Mark responses as good or bad and Helply continuously learns from real support outcomes.
Safe to test and deploy. Test training changes in a sandbox before pushing updates live to customers.
We guarantee a 65% AI resolution rate in 90 days, or you pay nothing.
End-to-end support conversations resolved by an AI support agent that takes real actions, not just answers questions.