Enterprise AI without the enterprise bloat.
Outcome pricing for the line item. Account-aware AI for the queue. SOC 2 in the box. Helply was built by operators who’ve run B2B support at scale, so the things enterprise buyers usually have to fight for are just how the product works.
How Helply lands in an enterprise environment.
Pay only for outcomes that move the business.
No seats. No tiers based on contact records. No AI “resolution” charge for a deflected greeting. Ten priced outcomes, churn saves, expansions, qualified leads, real ticket resolutions, each with the audit trail your finance org needs to book it.
Account context the AI actually uses.
Every reply is grounded in the customer’s plan, MRR, renewal date, open opportunities, and the last six tickets they filed. The AI knows when an account is in the renewal window. Your CSMs don’t have to brief it twice.
Enterprise-ready.
SOC 2 Type II certified. GDPR documented. Standard DPA and security questionnaire responses available on request. Built for enterprise buyers without the enterprise runaround.
A migration team that’s done this 100+ times.
You get a named solutions architect, a former B2B support lead, and a data engineer for the cutover. We rebuild macros, port history, map your CRM, and stay paired with your team through the first renewal cycle. No SOW games. Included on every Enterprise plan.
Five reasons enterprise B2B teams pick Helply.
No seats. No tiers based on contact records. No AI “resolution” charge for a deflected greeting. Ten priced outcomes, each with the audit trail your finance org needs to book it.
Every reply grounded in plan, MRR, renewal date, open opportunities, and the last six tickets. The AI knows when an account is in the renewal window. Your CSMs don’t have to brief it twice.
Twelve years running Groove taught us what breaks past 200 customers. Per-account SLAs, multi-product widgets, Slack Connect threading, on-call rotation. The hard parts shipped on day one.
Named solutions architect, former B2B support lead, and a data engineer for the cutover. Macros rebuilt, history ported, CRM mapped. Paired with your team through the first renewal cycle.
Standard MSA and DPA on the shelf. Security questionnaire pre-filled. Procurement gets the spreadsheet they need before the second meeting, not after a six-week back-and-forth.
Enterprise B2B teams running on Helply.
See customer stories
"Support used to be a cost line. Helply turned it into our most reliable signal, every onboarding question routes back to product the same week."
"We support thousands of users a month and quality is everything. Helply now handles around 30% of our total volume automatically."
"We’re a lean team, so doing more with less is non-negotiable for us. Helply consistently resolves 30–35% of conversations for us."
"Keeping our docs accurate used to be a constant struggle, with no way to measure impact. Helply changed all of that overnight."
"Airgigs is a two-sided marketplace, so support has to be fast and accurate. Helply has taken a significant amount of repetitive questions off our team’s plate..."
"Helply has fundamentally changed how we communicate with our authors. We’ve handled over 1,400 conversations with a 91%+ resolution rate, and the answers..."
"LingQ has a powerful product, but for new users it can be overwhelming. Helply has been a game changer for onboarding."
"We’d invested heavily in building a strong knowledge base, but we were still seeing a steady stream of repetitive questions coming through support."
"Getting started with Helply was effortless thanks to the hands-on, one-to-one onboarding. The setup helped us uncover knowledge gaps in our existing support content..."
"For us, Helply isn’t about replacing human support. It’s about being available when our team isn’t. We handle around a thousand tickets a month, and Helply gives our..."