Groove is now Helply.
Migrate from Groove

Groove Migration

Move from Groove to Helply.

Bring your existing support history into the AI-native platform built for what comes next.

Trusted by 1,300 companies globally

  • Kickbase
  • Rumble
  • Xeropan
  • Inner Circle
  • Infrakit
  • Kami
  • Simplefocus
  • Unsplash
  • Mybaggage
  • Plato

Why teams use it

Keep your support history

Bring supported Groove conversations into Helply so years of customer context continue to be useful.

Preserve customer information

Move supported customer records alongside the conversations they're connected to.

Keep what works

Bring the useful parts of your existing support operation forward instead of rebuilding everything from scratch.

Move into AI-native support

Add AI agents that investigate, assist, act, learn, and resolve while preserving the customer history you've already built.

HelplyHelply×Migrate from Groove

How to migrate

Step 1

Connect Groove

Connect your existing Groove account.

Step 2

Choose what to move

Select supported inboxes, customers, and conversation history.

Step 3

Validate and switch

Review your Helply workspace and complete your cutover.

Frequently asked questions

Supported conversation history can be migrated.

Yes, for supported customer data.

No. Migration is designed to preserve useful context.

Helply combines a complete help desk with AI agents that investigate, assist, act, and resolve.

Connect Helply to the tools your business runs on.

Give your team and AI agents the customer data, communication channels, and business tools they need to get the job done.

Migrate from Groove to Helply.

Meet your customers where they are and give every team the full story.