Help Scout Migration
Move from Help Scout without losing the customer story.
Bring conversations, customers, and knowledge into a help desk built around humans and AI agents.
Trusted by 1,300 companies globally
Why teams use it
Keep your conversation history
Bring supported Help Scout conversations into Helply so valuable customer context isn't lost.
Bring customer records with you
Preserve supported customer information and connect it to the new support operation.
Move your knowledge
Bring supported Docs content so your team and AI agents aren't starting from an empty knowledge base.
Go beyond the shared inbox
Add AI agents, agentic workflows, customer context, and more sophisticated support operations around the conversations you already have.
Helply×How to migrate
Step 1
Connect Help Scout
Authorize your existing workspace.
Step 2
Choose what to migrate
Select supported mailboxes, customers, conversations, and knowledge.
Step 3
Validate and switch
Review your Helply workspace and complete your cutover.
Frequently asked questions
Supported history can be migrated.
Supported knowledge content can be brought over.
Supported customer data can be migrated.
Yes. Inbox & Ticketing is part of Helply's complete help desk.
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Give your team and AI agents the customer data, communication channels, and business tools they need to get the job done.
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Migrate from Help Scout to Helply.
Meet your customers where they are and give every team the full story.