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Move from Zendesk to Helply without starting over.

Bring your customers, conversations, and support knowledge with you and move to an AI-native help desk.

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Integrations › Zendesk

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Migrate from ZendeskConnected

ZendeskHelply

Keep your customer history

Bring your knowledge with you

Move without rebuilding everything

Start putting AI agents to work

Available to every Helply agent and teammate

Why teams move to Helply from Zendesk

01

Keep your customer history

Bring supported historical conversations into Helply so your team and AI agents don't start with an empty customer record.

02

Bring your knowledge with you

Move supported help content instead of rebuilding your knowledge base from scratch.

03

Move without rebuilding everything

Preserve useful customer and support context while moving your operation onto Helply.

04

Start putting AI agents to work

Move from a traditional help desk to one where AI agents can investigate, assist, act, and resolve throughout the support workflow.

How to migrate

01
Connect Zendesk
Authorize your existing Zendesk account.
02
Choose what to migrate
Select the supported customers, conversations, and knowledge you want to bring into Helply.
03
Validate and switch
Review your Helply workspace, connect your channels, and complete your migration.

Frequently asked questions

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What can we migrate from Zendesk?

Supported customer, conversation, and knowledge data can be migrated.

Will we lose ticket history?

The migration is designed to preserve supported historical context.

Can we validate everything before switching?

Yes.

Does Helply replace Zendesk?

Yes. Helply is a complete help desk with AI agents built into the support workflow.

Connect Helply to the tools your business runs on.

Give your team and AI agents the customer data, communication channels, and business tools they need to get the job done.

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Bring conversations, customers, and knowledge into a help desk built around humans and AI…

Migrate from Front

Keep the conversations your team already has and add the help desk workflows and AI agents…

Migrate from Groove

Bring your existing support history into the AI-native platform built for what comes next.

Comparing Zendesk?

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