Groove is now Helply.
Helply Chat Widget

Helply Chat

Put AI-powered support inside your product.

Give customers a fast way to ask questions, get answers, and reach your team without leaving your website or app.

Trusted by 1,300 companies globally

  • Kickbase
  • Rumble
  • Xeropan
  • Inner Circle
  • Infrakit
  • Kami
  • Simplefocus
  • Unsplash
  • Mybaggage
  • Plato

Why teams use it

Know who's asking

Pass customer and account context into Helply so your team knows who they're helping before the conversation even starts.

Answer instantly with AI

Customer Agent can use your knowledge and customer context to resolve supported questions without making customers wait for your team.

Escalate without starting over

When a human is needed, hand over the entire conversation and context so customers never have to repeat themselves.

Make support feel like your product

Customize the widget to match your brand and create a support experience that feels native to your website or app.

HelplyHelply×Helply Chat Widget

How to install

Step 1

Create your widget

Configure your chat experience inside Helply.

Step 2

Add Helply to your product

Install the provided snippet on your website or inside your application.

Step 3

Configure your experience

Choose branding, customer context, AI behavior, and escalation rules.

Frequently asked questions

Yes. Customer Agent can respond directly when it has the knowledge, context, and confidence required.

Yes. Conversations can be escalated to your team whenever human help is needed.

Supported customer information can be passed into Helply so conversations start with context.

Yes. Configure the experience to fit your brand and support workflow.

Connect Helply to the tools your business runs on.

Give your team and AI agents the customer data, communication channels, and business tools they need to get the job done.

Connect Helply Chat Widget to Helply.

Meet your customers where they are and give every team the full story.