Helply
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Put AI-powered support inside your product.

Give customers a fast way to ask questions, get answers, and reach your team without leaving your website or app.

Trusted by 1,400+ companies globally

  • Kickbase
  • Rumble
  • Xeropan
  • Inner Circle
  • Infrakit
  • Kami
  • SimpleFocus
  • Unsplash
  • MyBaggage
  • Plato
Inbox › Chat widget
EJS
helply.com/pricingChat widget
VVisitor via Chat widget · 9:41 AM
How do you price plans?
Helply AI working
Read the conversationChecked the accountTook the action
Answered in chat 19 secs

Why teams use Helply with the chat widget

Know who's asking

Pass customer and account context into Helply so your team knows who they're helping before the conversation even starts.

Answer instantly with AI

Support Agent can use your knowledge and customer context to resolve supported questions without making customers wait for your team.

Escalate without starting over

When a human is needed, hand over the entire conversation and context so customers never have to repeat themselves.

Make support feel like your product

Customize the widget to match your brand and create a support experience that feels native to your website or app.

Chat › Rosa Lima
EJS
Rosa LimaSigned in
Emailrosa@juniper.co
PlanMember
PageOrder history
Chat › Pricing page
EJS
acme.com/pricingChat widget
RRosa Lima via Chat widget · 9:41 AM
How do you price plans?
Helply AI working
Read pricing docs
Answered in chat 2 secs
Chat › Rosa Lima
EJS
Juniper #38Order not delivered
P2
RRosa Lima via email · 9:41 AM
It still isn’t here.
Internal note · only your team sees thisEmily joined. Helply AI handed over with the order status and the courier claim.
Settings › Chat widget
EJS
Chat widgetAppearance
ColorYour brand color
LauncherBottom right
Greeting“Hi, how can we help?”

How to install

  1. 01

    Create your widget

    Configure your chat experience inside Helply.

  2. 02

    Add Helply to your product

    Install the provided snippet on your website or inside your application.

  3. 03

    Configure your experience

    Choose branding, customer context, AI behavior, and escalation rules.

Frequently asked questions

Start your free trial today

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Can AI answer customers directly?

Yes. Support Agent can respond directly when it has the knowledge, context, and confidence required.

Can customers reach a human?

Yes. Conversations can be escalated to your team whenever human help is needed.

Can Helply identify logged-in customers?

Supported customer information can be passed into Helply so conversations start with context.

Can we customize the widget?

Yes. Configure the experience to fit your brand and support workflow.

Connect Helply to the tools your business runs on.

Give your team and AI agents the customer data, communication channels, and business tools they need to get the job done.

Slack

Bring Slack Connect and customer channels into Helply so conversations become trackable…

Microsoft Teams

Bring customer conversations from Microsoft Teams into Helply so your team can manage them…

WhatsApp

Bring WhatsApp conversations into Helply so humans and AI agents can manage them alongside…

Email

Bring support@, billing@, onboarding@, and other customer-facing addresses into Helply.

Gmail

Connect customer-facing Gmail inboxes to Helply and add the workflows, context, reporting…

Outlook Mail

Connect customer-facing Outlook mailboxes to Helply and manage them alongside every other…

Connect Helply Chat Widget to Helply.

Meet your customers where they are and give every team the full story.

AI credits pooled across your workspace. Book a demo →