Move from Groove to Helply.
Bring your existing support history into the AI-native platform built for what comes next. Your price is locked. When you move to Helply, you get everything with no price increase.
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Available to every Helply agent and teammate
Why teams move to Helply from Groove
Keep your support history
Bring supported Groove conversations into Helply so years of customer context continue to be useful.
Preserve customer information
Move supported customer records alongside the conversations they're connected to.
Keep what works
Bring the useful parts of your existing support operation forward instead of rebuilding everything from scratch.
Move into AI-native support
Add AI agents that investigate, assist, act, learn, and resolve while preserving the customer history you've already built.
How to migrate
- 01
Connect Groove
Connect your existing Groove account.
- 02
Choose what to move
Select supported inboxes, customers, and conversation history.
- 03
Validate and switch
Review your Helply workspace and complete your cutover.
Can our Groove ticket history move to Helply?
Supported conversation history can be migrated.
Can customer information come with it?
Yes, for supported customer data.
Do we need to rebuild our entire support operation?
No. Migration is designed to preserve useful context.
Why move from Groove to Helply?
Helply combines a complete help desk with AI agents that investigate, assist, act, and resolve. Your price is locked, so you get everything with no price increase.
Connect Helply to the tools your business runs on.
Give your team and AI agents the customer data, communication channels, and business tools they need to get the job done.
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Migrate from Groove to Helply.
Meet your customers where they are and give every team the full story.
AI credits pooled across your workspace. Book a demo →