Support every subscriber without adding more agents.
Give app and subscription customers fast answers on every channel. AI handles account, billing and how-to questions, investigates issues and takes action, so your team focuses on what needs a person.
Trusted by 1,400+ companies globally
Why B2C SaaS teams use Helply
Handle high-volume support with AI
Let the Support Agent handle repetitive customer requests from first message through resolution instead of sending everything to your team.
Meet customers wherever they are
Support customers across email, chat, WhatsApp, SMS, and other connected channels from one help desk. WhatsApp and SMS start on Team.
Go beyond scripted answers
Give AI access to the knowledge, customer context, tools, and actions it needs to actually resolve requests.
Know what’s happening across thousands of conversations
On Team and up, Background Agents find trends and knowledge gaps. Pro and up add churn risk, feature requests and revenue opportunities.
Accounts · Subscriptions · Billing · Logins · Cancellations
Let the Support Agent handle repetitive customer requests from first message through resolution instead of sending everything to your team.
Support customers across email, chat, WhatsApp, SMS, and other connected channels from one help desk. WhatsApp and SMS start on Team.
Give AI access to the knowledge, customer context, tools, and actions it needs to actually resolve requests.
On Team and up, Background Agents find trends and knowledge gaps. Pro and up add churn risk, feature requests and revenue opportunities.
Accounts · Subscriptions · Billing · Logins · Cancellations
Built for support at scale.
More users shouldn't require more support headcount. B2C SaaS teams get hundreds or thousands of similar questions about logins, accounts, subscriptions, billing, features, cancellations, and everything in between.
Helply puts AI on the repetitive work while keeping humans available for the conversations that actually need them.
How Helply works for B2C SaaS
- 01
Bring every conversation together
Manage customer conversations across all your connected channels in one help desk.
- 02
Give AI the full customer story
Connect customer history, knowledge, billing, product data, and other tools.
- 03
Resolve automatically
The Support Agent can answer questions, investigate problems, and take supported actions without waiting for a human.
- 04
Learn from every conversation
On Team and up, Background Agents find patterns and gaps in your support operation. Pro and up add churn risk, revenue opportunities and feature requests.
Built for efficient support teams
Grow customers, not support headcount. AI handles more of the work as your support volume grows, so your agents stay on the conversations that need a person.
$99 a month to start, billed yearly
Plans start at $99 a month for up to 2 agents, with the Assist Agent and Support Agent included and AI credits shared across your team.
B2C SaaS teams running support on Helply
“We grew 50% and our support workload went down 50%, same team the whole time. Support stopped being a cost and started driving the business.”
“Onboarding was very smooth and the VIP Slack support was perfect. It’s extremely easy to set up, with a great team behind it.”
How does Helply handle high support volume?
The Support Agent handles repetitive customer requests from first message through resolution, so your team only sees the conversations that need a human.
Which channels can B2C SaaS teams support?
Email, chat, WhatsApp, SMS, and other connected channels are all managed from one help desk. WhatsApp and SMS start on Team at $499 a month.
How is this different from scripted automation?
Instead of scripted answers, AI gets access to your knowledge, customer context, tools, and actions so it can actually resolve requests.
Do I need more agents as volume grows?
Fewer than you would without AI. The Support Agent resolves routine requests, so volume can grow faster than your team. Plans include 2 to 50 agents, and Team and up add more at $49 a month each.
How do I know what’s happening at scale?
On Team and up, Background Agents surface patterns and knowledge gaps across thousands of conversations. Pro and up add churn risk, revenue opportunities and feature requests.
Scale customer support. Not headcount.
Everything you expect from Zendesk, rebuilt from the ground up for AI agents that investigate, resolve, and act.
Every plan includes the Assist Agent and Support Agent. 14-day free trial, no credit card. Book a demo →