Groove is now Helply.
Email

Email + Helply

Turn any inbox into AI-powered customer support.

Bring support@, billing@, onboarding@, and other customer-facing addresses into Helply.

Trusted by 1,300 companies globally

  • Kickbase
  • Rumble
  • Xeropan
  • Inner Circle
  • Infrakit
  • Kami
  • Simplefocus
  • Unsplash
  • Mybaggage
  • Plato

Why teams use it

Bring every support inbox together

Manage support@, billing@, onboarding@, and other customer-facing addresses from one shared Helply workspace.

Put AI to work on every email

Helply agents can triage, investigate, summarize, draft, and resolve supported requests as they arrive.

Keep every customer thread intact

Preserve the full conversation history so your team and AI agents always understand what happened before.

Bring in the whole team for less

Bring support, engineering, product, success, or anyone else into customer conversations, for less than legacy per-seat tools cost.

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How to install

Step 1

Add your support address

Create or select the inbox you want connected to Helply.

Step 2

Connect your email

Follow the setup instructions for your email provider.

Step 3

Configure routing and AI

Choose how incoming conversations are assigned, automated, and handled by AI agents.

Frequently asked questions

Yes. Supported customer-facing addresses can feed into Helply.

Yes. Depending on your configuration, agents can draft responses or respond directly.

Yes.

Helply is priced per agent, with AI metered on top, for less than legacy per-seat tools.

Connect Helply to the tools your business runs on.

Give your team and AI agents the customer data, communication channels, and business tools they need to get the job done.

Connect Email to Helply.

Meet your customers where they are and give every team the full story.