Helply
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Turn any inbox into AI-powered customer support.

Bring support@, billing@, onboarding@, and other customer-facing addresses into Helply.

Trusted by 1,400+ companies globally

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Inbox › Email
EJS
support@acme.comEmail
DDana Whitfield via Email · 9:41 AM
Where can I download last month’s invoice?
Helply AI working
Read the conversationChecked the accountTook the action
Resolved by email 19 secs

Why teams use Helply with email

Bring every support inbox together

Manage support@, billing@, onboarding@, and other customer-facing addresses from one shared Helply workspace.

Put AI to work on every email

Helply agents can triage, investigate, summarize, draft, and resolve supported requests as they arrive.

Keep every customer thread intact

Preserve the full conversation history so your team and AI agents always understand what happened before.

Priced by the people who reply

Helply prices plans by human agents, the people on your team who reply to customers. Every plan includes the Assist and Support Agents and pooled AI credits.

Inbox › Email
EJS
Email inboxes4 connected
s
support@1,204 this month
On
b
billing@412 this month
On
o
onboarding@98 this month
On
All tickets › Nimbus #31
EJS
Nimbus #31Refund for 2 removed seats
P2
MMaya Chen via email · 9:41 AM
We removed 2 seats on Oct 3. Can you refund the difference?
Helply AI working
Stripe · chargesStripe · refund
Resolved by email 23 secs
All tickets › Nimbus #31
EJS
Nimbus #31One thread
M
Maya ChenOriginal email · Oct 3
Customer
H
Helply AIRefund issued · Oct 3
AI
M
Maya Chen“Thanks, got it!” · Oct 4
Customer
Settings › Members
EJS
MembersPro plan · 25 human agents
S
Support6 people
Agents
E
Engineering14 people
Agents
S
Success5 people
Agents

How to install

  1. 01

    Add your support address

    Create or select the inbox you want connected to Helply.

  2. 02

    Connect your email

    Follow the setup instructions for your email provider.

  3. 03

    Configure routing and AI

    Choose how incoming conversations are assigned, automated, and handled by AI agents.

Frequently asked questions

Start your free trial today

Start free trial
Can I connect multiple email addresses?

Yes. Supported customer-facing addresses can feed into Helply.

Can AI agents answer email?

Yes. Depending on your configuration, agents can draft responses or respond directly.

Can different inboxes have different workflows?

Yes.

How is Helply priced?

Helply prices plans by human agents, the people on your team who reply to customers. Plans start at $99 a month billed yearly for up to 2 agents and run to Growth at $1,999 for 50. Team, Pro and Growth add agents at $49 a month each.

Connect Helply to the tools your business runs on.

Give your team and AI agents the customer data, communication channels, and business tools they need to get the job done.

Gmail

Connect customer-facing Gmail inboxes to Helply and add the workflows, context, reporting…

Outlook Mail

Connect customer-facing Outlook mailboxes to Helply and manage them alongside every other…

Helply Chat Widget

Give customers a fast way to ask questions, get answers, and reach your team without…

Slack

Bring Slack Connect and customer channels into Helply so conversations become trackable…

WhatsApp

Bring WhatsApp conversations into Helply so humans and AI agents can manage them alongside…

Microsoft Teams

Bring customer conversations from Microsoft Teams into Helply so your team can manage them…

Connect Email to Helply.

Meet your customers where they are and give every team the full story.

AI credits pooled across your workspace. Book a demo →