Helply
Start free trial

Move from Freshdesk to Helply.

Bring your support history and knowledge into an AI-native platform without making customers start over.

Trusted by 1,400+ companies globally

  • Kickbase
  • Rumble
  • Xeropan
  • Inner Circle
  • Infrakit
  • Kami
  • SimpleFocus
  • Unsplash
  • MyBaggage
  • Plato
Integrations › Freshdesk
EJS
Migrate from FreshdeskConnected
FreshdeskHelply
Preserve support history
Move your knowledge
Keep customer context
Put AI agents on the work

Available to every Helply agent and teammate

Why teams move to Helply from Freshdesk

01

Preserve support history

Bring supported historical conversations into Helply so your team can still see what happened before the migration.

02

Move your knowledge

Bring supported knowledge content instead of recreating your help center manually.

03

Keep customer context

Preserve supported customer information so humans and AI agents have useful history from day one.

04

Put AI agents on the work

Move to a support operation where AI can work throughout the lifecycle of a customer issue.

How to migrate

  1. 01

    Connect Freshdesk

    Authorize your existing account.

  2. 02

    Choose what to migrate

    Select supported customer, ticket, and knowledge data.

  3. 03

    Validate and switch

    Review your new Helply workspace and move your channels.

Frequently asked questions

Start your free trial today

Start free trial
Can Freshdesk tickets be migrated?

Supported ticket history can be migrated.

Can knowledge articles come over?

Supported knowledge content can be migrated.

Can customer records be preserved?

Supported customer data can be carried into Helply.

What will Helply cost after we migrate?

Helply prices plans by human agents, the people on your team who reply to customers. Starter is $99 a month billed yearly for up to 2 agents, Plus $199 for 5 and Team $499 for 10. Pro is $999 for 25 and Growth $1,999 for 50, and every plan includes monthly AI credits.

Connect Helply to the tools your business runs on.

Give your team and AI agents the customer data, communication channels, and business tools they need to get the job done.

Migrate from Zendesk

Bring your customers, conversations, and support knowledge with you and move to an…

Migrate from Intercom

Bring your customer support history and knowledge into Helply and give humans and AI agents…

Migrate from Help Scout

Bring conversations, customers, and knowledge into a help desk built around humans and AI…

Migrate from Front

Keep the conversations your team already has and add the help desk workflows and AI agents…

Migrate from Groove

Bring your existing support history into the AI-native platform built for what comes next.

Comparing Freshdesk?

Side-by-side comparisonHelply vs. FreshdeskOpenWhy teams switchFreshdesk alternativeOpenPlans, add-ons and real costsFreshdesk pricing, explainedOpen
You’re hereMigrate from FreshdeskWhat moves and how

Migrate from Freshdesk to Helply.

Meet your customers where they are and give every team the full story.

AI credits pooled across your workspace. Book a demo →