Groove is now Helply.

Revenue Agent

Find the revenue hiding in customer conversations.

Revenue Agent monitors conversations for upgrade intent, expansion opportunities, buying signals, and product demand so opportunities don’t disappear when a ticket closes.

Helply Revenue Agent beside a conversation, spotting an expansion opportunity with next steps to notify the account owner and create an opportunity

Trusted by 1,300 companies globally

  • Kickbase
  • Rumble
  • Xeropan
  • Inner Circle
  • Infrakit
  • Kami
  • Simplefocus
  • Unsplash
  • Mybaggage
  • Plato

Why teams use Revenue Agent

Find buying signals

Detect when customers ask about plans, capabilities, limits, additional users, or other signals that suggest they’re ready for more.

Spot expansion opportunities

Identify customers whose conversations indicate an opportunity to grow the relationship.

Never lose an opportunity in support

Capture revenue signals automatically instead of relying on support reps to recognize and route them.

Get opportunities to the right person

Alert sales or success, update your CRM, or trigger the appropriate workflow.

How Revenue Agent works

01

Watches conversations

Continuously analyzes what customers are asking for and talking about.

02

Detects opportunity

Identifies upgrade intent, expansion opportunities, buying signals, and product demand.

03

Understands the account

Uses Memory and connected Tools to understand the customer behind the signal.

04

Takes action

Routes the opportunity, updates your systems, or triggers the next step.

Frequently asked questions about the Revenue Agent

Revenue Agent identifies configured signals related to expansion opportunities, buying intent, customer risk, and other commercially relevant conversations.

Its role can be configured around how your business wants to handle revenue signals, including surfacing opportunities and triggering workflows for the appropriate team.

Yes. Revenue Agent can help surface conversations and patterns that indicate dissatisfaction or potential risk before a customer relationship is lost.

Yes. Revenue Agent can route relevant signals and context through supported workflows and connected Tools.

No. It turns customer conversations into actionable signals that can complement the systems your revenue teams already use through Helply's integrations.

The complete system for human and AI customer service.

Helply is the complete AI-native support platform: everything you expect from Zendesk, rebuilt around AI agents that investigate, resolve, and act.