Workflows
Turn support processes into work that runs itself.
Connect Triggers, agents, Tools, and Actions into repeatable workflows that move customer work forward automatically.
Trusted by 1,300 companies globally
Don't just automate tasks. Automate the process.
Coordinate humans, AI agents, and your business systems in one flow.
Automate the whole process
Go beyond individual rules and automate the sequence of work required to get something done.
Connect humans and AI
Let agents handle some steps, humans handle others, and Helply coordinate what happens next.
Work across your systems
Use connected Tools and Actions to move work beyond the help desk.
Make complex processes repeatable
Turn escalation, follow-up, billing, product feedback, customer risk, and other processes into consistent workflows.
How Workflows work
Define what starts the work, what happens next, and let Helply keep it moving.
Choose the Trigger
Define what starts the workflow.
Define the steps
Set what agents, humans, and systems should do as the work progresses.
Connect Tools and Actions
Give each step the context and capabilities required to complete the work.
Keep work moving
Helply runs the workflow and moves to the next step as conditions are met.
Don't just automate tasks. Automate the process.
Build workflows where humans, AI agents, and your business systems work together.
Book a demoThe complete system for human and AI customer service.
Helply is the complete AI-native support platform: everything you expect from Zendesk, rebuilt around AI agents that investigate, resolve, and act.