The help desk that grows with your startup.
Give customers fast answers from day one without hiring a support team. AI agents handle the repetitive questions, and you see every conversation that matters.
Trusted by 1,400+ companies globally
Why startups choose Helply
- 01
Start for $99 a month
Starter covers up to 2 agents with 2,500 AI credits a month, billed yearly. The Support Agent and Assist Agent are included from day one.
- 02
Let AI work the queue while you build
The Support Agent answers from your docs and past conversations, and resolves what it can. Your team only sees what needs a person.
- 03
Grow without switching tools
Move from Starter to Plus to Team as you hire. Your history, help center and everything the agents learned come with you.
Plans for every stage
Yearly prices shown. Pay yearly and save 15%.
For founders and the first support hire.
- Up to 2 human agents
- 2,500 AI credits a month
- Email, live chat and a help center
- Slack, Stripe, Zapier and API
For a small team with more channels.
- Up to 5 human agents
- 5,000 AI credits a month
- Chat flows, ticket forms and CSAT
- Remove Helply branding
For a growing support team.
- 10 human agents included
- 15,000 AI credits a month
- Slack Connect, WhatsApp, SMS, Discord
- Free migration and onboarding call
Live in an afternoon
No implementation project. Set it up yourself, or book a call and we’ll help.
- 01
Connect email and chat
Forward your support address and add the chat widget to your app or site.
- 02
Add your docs
Point Helply at your help center or docs. The Support Agent answers from them right away.
- 03
Connect your tools
Link Stripe so agents can check accounts. On Team and up, connect HubSpot or Attio and Linear to see CRM data and file issues.
- 04
Invite your team
Add the people who reply to customers: up to 2 agents on Starter and 5 on Plus.
Founder-led support, without the founder doing all of it
Early on, support is how you learn what customers need. Helply keeps you close to it: every conversation, feature request and bug report lands in one place, and Background agents on Team and up surface the patterns for you.
What you stop doing is answering the same password, billing and setup questions every day. The AI handles those, and hands you the conversations worth your time.
Founders run support on Helply
Replaced its Zendesk and GitHub setup with Helply.
“Helply forced us to run support properly. It resolves the deep technical tickets, keeps our docs honest, and remembers every fix, so the whole thing compounds.”
How much does Helply cost for a startup?
Starter is $99 a month for up to 2 agents, billed yearly, or $116 billed monthly. It includes the Support Agent, the Assist Agent and 2,500 AI credits a month.
Do we have to use AI from day one?
No. Every plan is a complete help desk on its own, and AI only uses credits when it does something. Turn it on when you are ready.
What happens when we hire more support people?
Move up a plan. Plus covers up to 5 agents and Team includes 10, with extra agents at $49 a month each. Nothing needs to be rebuilt.
Can we move from the tool we use today?
Yes. Helply imports from Zendesk, Intercom, Freshdesk, Help Scout and Front. Team plans and up include a free migration.
Is there a free trial?
Yes. 14 days free, with the Assist Agent and Support Agent included and no credit card needed.
Support like a bigger company.
Start with AI agents on day one and add people when you need them.
Every plan includes the Assist Agent and Support Agent. 14-day free trial, no credit card. Book a demo →