B2C Support
Handle more customers without adding more agents.
Give customers fast support across every channel while AI handles repetitive questions, investigates issues, takes action, and helps your team focus on what needs a human.
Trusted by 1,400+ companies globally
Why B2C teams use Helply
High volume, fast answers, and repetitive requests, resolved automatically across every channel while humans handle what matters.
Handle high-volume support with AI
Let Support handle repetitive customer requests from first message through resolution instead of sending everything to your team.
Meet customers wherever they are
Support customers across email, chat, WhatsApp, SMS, and other connected channels from one help desk.
Go beyond chatbot answers
Give AI access to the knowledge, customer context, tools, and actions it needs to actually resolve requests.
Know what’s happening across thousands of conversations
Background Agents continuously find customer health changes, feature requests, trends, knowledge gaps, and revenue opportunities.
Accounts · Orders · Subscriptions · Billing · Cancellations
Built for support at scale.
More customers shouldn't require more support headcount. B2C teams can receive hundreds or thousands of similar questions about accounts, orders, subscriptions, billing, products, cancellations, and everything in between.
Helply puts AI on the repetitive work while keeping humans available for the conversations that actually need them.
How Helply works for B2C
Bring every conversation together
Manage customer conversations across all your connected channels in one help desk.
Give AI the full customer story
Connect customer history, knowledge, billing, product data, and other tools.
Resolve automatically
Support can answer questions, investigate problems, and take supported actions without waiting for a human.
Learn from every conversation
Background Agents continuously find patterns, risks, opportunities, feature requests, and gaps in your support operation.
Built for efficient support teams
Grow customers, not support headcount. Give everyone who needs it access to Helply while AI handles more of the work as your support volume grows.
$0
per seat
Unlimited users on every plan. Plans from $49 a month, with AI work billed in credits, not headcount.
Frequently asked questions
Support handles repetitive customer requests from first message through resolution, so your team only sees the conversations that need a human.
Email, chat, WhatsApp, SMS, and other connected channels are all managed from one help desk.
Instead of scripted answers, AI gets access to your knowledge, customer context, tools, and actions so it can actually resolve requests.
No. Add anyone who needs access at $0 per seat while the AI agents handle more of the work as your support volume grows. You pay only for the work they complete.
Background Agents continuously surface patterns, risks, opportunities, feature requests, and knowledge gaps across thousands of conversations.
Scale customer support. Not headcount.
Everything you expect from Zendesk, rebuilt from the ground up for AI agents that investigate, resolve, and act.
Unlimited users. Pay only for AI work.
14-day free trial, no card. Plans from $49 with unlimited users.