B2B Support
Customer support built for modern B2B companies.
Bring every customer conversation, account, and tool together. Give your team AI agents that investigate issues, take action, and help you support more customers without adding more people.
Trusted by 1,300 companies globally
Why B2B teams use Helply
Complex accounts, technical issues, and cross-functional work, all handled from one place with the context your team and AI agents need.
Know the account behind every ticket
See the customer, company, previous conversations, product activity, and relationship behind every support request.
Support customers across every channel
Manage email, chat, Slack Connect, Microsoft Teams, and other customer channels from one place.
Give technical questions to AI first
Support can search knowledge, investigate connected systems, understand previous issues, and resolve what it can before a human steps in.
Turn support into customer intelligence
Background Agents find customer health changes, feature requests, revenue opportunities, knowledge gaps, and emerging issues automatically.
Slack message · Technical issue · Billing question · Feature request
Built for how B2B support actually works.
B2B support isn't just answering tickets. A single customer issue can require account history, product data, engineering context, billing information, internal collaboration, and multiple systems to resolve.
Helply gives your humans and AI agents the context and tools to handle the whole issue from one place.
How Helply works for B2B
Bring every customer channel together
Email, chat, Slack, Teams, and other connected channels flow into one help desk.
Connect the customer context
Bring in CRM, billing, product, engineering, and other business data.
Put AI to work
Support works directly with customers. Background Agents continuously monitor what’s happening. Assist works alongside your team.
Take action
Resolve issues, update systems, escalate to engineering, identify risks, capture product feedback, and trigger workflows.
Built for lean teams
Support more customers without building a massive support team. Invite support, success, product, engineering, sales, and leadership into Helply.
From $30
per agent / month
Straightforward per-agent pricing that costs less than the legacy tools it replaces.
Frequently asked questions
B2B support ties every conversation to the account behind it: the company, stakeholders, product activity, and relationship. Humans and AI agents resolve issues with full context.
Email, chat, Slack Connect, Microsoft Teams, and other connected customer channels all flow into one help desk.
Yes. Support can search your knowledge, investigate connected systems, understand previous issues, and resolve what it can before a human steps in.
Invite support, success, product, engineering, sales, and leadership into Helply so everyone can collaborate on the accounts they own, for less than legacy per-seat tools cost.
They continuously surface customer health changes, feature requests, revenue opportunities, knowledge gaps, and emerging issues automatically.
Scale customer support. Not headcount.
Everything you expect from Zendesk, rebuilt from the ground up for AI agents that investigate, resolve, and act.
No password, no credit card. See what Helply can automate in minutes.