Groove is now Helply.
Migrate from Zendesk

Zendesk Migration

Move from Zendesk to Helply without starting over.

Bring your customers, conversations, and support knowledge with you and move to an AI-native help desk.

Trusted by 1,300 companies globally

  • Kickbase
  • Rumble
  • Xeropan
  • Inner Circle
  • Infrakit
  • Kami
  • Simplefocus
  • Unsplash
  • Mybaggage
  • Plato

Why teams use it

Keep your customer history

Bring supported historical conversations into Helply so your team and AI agents don't start with an empty customer record.

Bring your knowledge with you

Move supported help content instead of rebuilding your knowledge base from scratch.

Move without rebuilding everything

Preserve useful customer and support context while moving your operation onto Helply.

Start putting AI agents to work

Move from a traditional help desk to one where AI agents can investigate, assist, act, and resolve throughout the support workflow.

HelplyHelply×Migrate from Zendesk

How to migrate

Step 1

Connect Zendesk

Authorize your existing Zendesk account.

Step 2

Choose what to migrate

Select the supported customers, conversations, and knowledge you want to bring into Helply.

Step 3

Validate and switch

Review your Helply workspace, connect your channels, and complete your migration.

Frequently asked questions

Supported customer, conversation, and knowledge data can be migrated.

The migration is designed to preserve supported historical context.

Yes.

Yes. Helply is a complete help desk with AI agents built into the support workflow.

Connect Helply to the tools your business runs on.

Give your team and AI agents the customer data, communication channels, and business tools they need to get the job done.

Migrate from Zendesk to Helply.

Meet your customers where they are and give every team the full story.