Groove is now Helply.
Migrate from Intercom

Intercom Migration

Move from Intercom to an AI-native help desk.

Bring your customer support history and knowledge into Helply and give humans and AI agents one place to work.

Trusted by 1,300 companies globally

  • Kickbase
  • Rumble
  • Xeropan
  • Inner Circle
  • Infrakit
  • Kami
  • Simplefocus
  • Unsplash
  • Mybaggage
  • Plato

Why teams use it

Keep your conversation history

Bring supported customer interactions into Helply so previous support context stays useful after the move.

Bring your knowledge with you

Move supported help content and give Helply agents a foundation to work from.

Move support into one AI-native workspace

Give humans and AI agents the same customer context instead of layering AI onto a separate support system.

Change platforms without making customers start over

Preserve supported customer context so your migration doesn't reset the relationship.

HelplyHelply×Migrate from Intercom

How to migrate

Step 1

Connect Intercom

Authorize your existing Intercom workspace.

Step 2

Choose what to migrate

Select supported customer, conversation, and knowledge data.

Step 3

Validate and switch

Review your Helply workspace and complete your channel cutover.

Frequently asked questions

Supported conversation history can be migrated.

Supported knowledge content can be migrated.

Yes.

Helply is priced per agent, with AI metered on top, for less than legacy per-seat tools.

Connect Helply to the tools your business runs on.

Give your team and AI agents the customer data, communication channels, and business tools they need to get the job done.

Migrate from Intercom to Helply.

Meet your customers where they are and give every team the full story.