Stop paying for seats.
One price: $1 per ticket. The platform, every seat, every channel, and every AI capability are included. Hire ten more people and the bill doesn't move. It only moves with the work.
How per-ticket AI pricing works.
Every seat is free. Forever.
Unlimited seats, every channel, full reporting, all integrations, every automation. No platform fee, no per-seat charge, no expiring trial. Bring engineering, AEs, CSMs, PMs into the inbox. The seat license is gone; the bill scales with tickets, not headcount.
Every ticket includes an AI teammate.
Resolutions, drafts, upsell flags, churn detections, competitor mentions, feature requests, KB gaps, KB articles, AI recordings, Ask Helply queries. All of it works every ticket, and none of it is metered. There are no AI usage limits and no credit pools.
One line item your CFO can forecast.
Your contract is sized to your expected monthly ticket volume, from a 250-ticket minimum, and adjusted at renewal as you grow. No seat true-ups, no add-on stack, no metered AI surprises. You already forecast ticket volume; now that is the whole bill.
Stop paying for seats. One price per ticket.
See what Helply could return about a Helply demoSix reasons per-ticket pricing is the future.
Other support platforms bill per seat the AI sits behind, per resolution, per add-on. We bill per ticket, whatever it takes to handle it. The AI resolving more of your queue never costs you more.
Bring engineering into the inbox. Let your AEs read churn signals. Give your PMs visibility on feature requests. The whole company can be in the support platform without anyone debating per-seat ROI.
Hire 30 more people next quarter and your Helply bill doesn't move. Ship a feature that drops ticket volume 40% and your bill drops 40%. The cost line tracks the value line.
No tiers. No add-on stack. No AI sessions or credits to decode. One dollar per ticket, everything included, on the page. Procurement has the spreadsheet they need before the second meeting.
Every published article means more tickets deflected before they're ever created, which means a smaller bill over time. Other tools penalize you for using them more. We reward you for needing us less.
Unlimited AI on every ticket means we only win when the AI genuinely handles your queue: resolves it, drafts it, mines it for revenue. The better it works per ticket, the better the deal gets for both sides.
B2B teams that made the switch.
See customer stories
"Support used to be a cost line. Helply turned it into our most reliable signal, every onboarding question routes back to product the same week."
"We support thousands of users a month and quality is everything. Helply now handles around 30% of our total volume automatically."
"We’re a lean team, so doing more with less is non-negotiable for us. Helply consistently resolves 30–35% of conversations for us."
"Keeping our docs accurate used to be a constant struggle, with no way to measure impact. Helply changed all of that overnight."
"Airgigs is a two-sided marketplace, so support has to be fast and accurate. Helply has taken a significant amount of repetitive questions off our team’s plate..."
"Helply has fundamentally changed how we communicate with our authors. We’ve handled over 1,400 conversations with a 91%+ resolution rate, and the answers..."
"LingQ has a powerful product, but for new users it can be overwhelming. Helply has been a game changer for onboarding."
"We’d invested heavily in building a strong knowledge base, but we were still seeing a steady stream of repetitive questions coming through support."
"Getting started with Helply was effortless thanks to the hands-on, one-to-one onboarding. The setup helped us uncover knowledge gaps in our existing support content..."
"For us, Helply isn’t about replacing human support. It’s about being available when our team isn’t. We handle around a thousand tickets a month, and Helply gives our..."