Find the revenue hiding in customer conversations.
Revenue Agent monitors conversations for upgrade intent, expansion opportunities, buying signals, and product demand so opportunities don’t disappear when a ticket closes.
Trusted by 1,400+ companies globally
Why teams use Revenue Agent
Find buying signals
Detect when customers ask about plans, capabilities, limits, additional users, or other signals that suggest they’re ready for more.
Spot expansion opportunities
Identify customers whose conversations indicate an opportunity to grow the relationship.
Never lose an opportunity in support
Capture revenue signals automatically instead of relying on support reps to recognize and route them.
Get opportunities to the right person
Alert sales or success, update your CRM, or trigger the appropriate workflow.
How Revenue Agent works
- 01
Watches conversations
Continuously analyzes what customers are asking for and talking about.
- 02
Detects opportunity
Identifies upgrade intent, expansion opportunities, buying signals, and product demand.
- 03
Understands the account
Uses Memory and connected Tools to understand the customer behind the signal.
- 04
Takes action
Routes the opportunity, updates your systems, or triggers the next step.
What does Revenue Agent look for?
Revenue Agent identifies configured signals related to expansion opportunities, buying intent, customer risk, and other commercially relevant conversations.
Does Revenue Agent sell directly to customers?
Its role can be configured around how your business wants to handle revenue signals, including surfacing opportunities and triggering workflows for the appropriate team.
Can it identify churn risk?
Yes. Revenue Agent can help surface conversations and patterns that indicate dissatisfaction or potential risk before a customer relationship is lost.
Can it notify sales or customer success?
Yes. Revenue Agent can route relevant signals and context through supported workflows and connected Tools.
Does Revenue Agent replace our CRM?
No. It turns customer conversations into actionable signals that can complement the systems your revenue teams already use through Helply's integrations.
Find the revenue hiding in your support queue.
Helply is the complete AI-native support platform: everything you expect from Zendesk, rebuilt around AI agents that investigate, resolve, and act.
AI credits pooled across your workspace. Book a demo →