Groove is now Helply.
Chargebee

Chargebee + Helply

Put subscription context beside every customer conversation.

Connect Chargebee so humans and AI agents understand the customer's subscription before answering billing questions.

Trusted by 1,300 companies globally

  • Kickbase
  • Rumble
  • Xeropan
  • Inner Circle
  • Infrakit
  • Kami
  • Simplefocus
  • Unsplash
  • Mybaggage
  • Plato

Why teams use it

Understand complex subscriptions

Give support relevant subscription context without forcing the team to reconstruct the customer's billing relationship manually.

See trial and renewal context

Help humans and AI understand where a customer is in their subscription lifecycle.

Know when billing is already in progress

Use supported billing context to avoid giving customers incomplete or conflicting answers.

Keep invoice history close to support

Give agents the billing information they need while they're working on the conversation.

HelplyHelply×Chargebee

How to install

Step 1

Connect Chargebee

Authorize your supported Chargebee account.

Step 2

Match customers

Connect supported billing records with Helply customers and accounts.

Step 3

Configure billing context

Choose the subscription information available to your team and AI agents.

Frequently asked questions

Supported subscription context can be made available.

Yes, where available.

Yes, where supported.

Yes.

Connect Helply to the tools your business runs on.

Give your team and AI agents the customer data, communication channels, and business tools they need to get the job done.

Connect Chargebee to Helply.

Meet your customers where they are and give every team the full story.