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Put subscription context beside every customer conversation.

Connect Chargebee so humans and AI agents understand the customer's subscription before answering billing questions.

Trusted by 1,400+ companies globally

Integrations › Chargebee

EJS

ChargebeeConnected

ChargebeeHelply

Understand complex subscriptions

See trial and renewal context

Know when billing is already in progress

Keep invoice history close to support

Available to every Helply agent and teammate

Why teams use Helply with Chargebee

01

Understand complex subscriptions

Give support relevant subscription context without forcing the team to reconstruct the customer's billing relationship manually.

02

See trial and renewal context

Help humans and AI understand where a customer is in their subscription lifecycle.

03

Know when billing is already in progress

Use supported billing context to avoid giving customers incomplete or conflicting answers.

04

Keep invoice history close to support

Give agents the billing information they need while they're working on the conversation.

How to install

01
Connect Chargebee
Authorize your supported Chargebee account.
02
Match customers
Connect supported billing records with Helply customers and accounts.
03
Configure billing context
Choose the subscription information available to your team and AI agents.

Frequently asked questions

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Can Helply see subscription information?

Supported subscription context can be made available.

Can AI agents use invoice history?

Yes, where available.

Can Helply use trial and billing status as context?

Yes, where supported.

Can we control which billing information agents can use?

Yes.

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Connect Chargebee to Helply.

Meet your customers where they are and give every team the full story.

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