01
Bring your own data into Helply
Connect customer, product, and business context that doesn't already have a native Helply Tool.
Helply Developer Platform
Build Helply into your customer stack.
Use APIs and webhooks to bring your own data into Helply, trigger workflows, and connect support to the systems your business runs on.
- Unlimited users
- Pay only for AI work
- 14-day free trial
API & Webhooks
Trusted by 1,400+ companies globally
Why teams use it
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Trigger work from your systems
Use supported external events to start workflows or AI agents when something important happens.
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Send Helply events elsewhere
Keep the rest of your stack informed when supported events happen inside your customer operation.
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Build Actions unique to your business
Give Custom Agents and workflows capabilities that match your own products, systems, and processes.
How to install
- Step 1
Create your credentials
Create the appropriate API credentials inside Helply.
- Step 2
Build your connection
Configure the endpoints, webhooks, and supported data your integration needs.
- Step 3
Test and launch
Validate your integration and put it into production.
Frequently asked questions
What can we build with the Helply API?
Custom integrations around supported customer, support, workflow, and agent capabilities.
Can external events trigger Helply workflows?
Yes.
Can Helply send events to our systems?
Supported webhooks can do so.
Can APIs power Custom Agents?
Yes. APIs can provide the Tools and Actions agents need for workflows unique to your business.
Connect Helply to the tools your business runs on.
Give your team and AI agents the customer data, communication channels, and business tools they need to get the job done.
- Custom AppsBuild apps that put the data and Actions your team needs directly inside the customer support workflow.
- Outbound MCPConnect supported MCP servers so Helply agents can use your systems while investigating and resolving customer issues.
- Helply MCP ServerMake supported customer, account, conversation, and support context available to AI tools and agents through Helply's MCP capabilities.
- iFrame EmbedsEmbed dashboards, internal tools, and customer-specific views beside the conversation so your team doesn't have to keep switching tabs.
- ZapierUse Zapier to move customer support signals and Actions between Helply and the tools your business already uses.
- Custom Call RecorderSend supported recordings and transcripts into Helply so they become part of the customer story and context your agents can use.
Connect API & Webhooks to Helply.
Meet your customers where they are and give every team the full story.Unlimited users. Pay only for AI work.