Groove is now Helply.
API & Webhooks

Helply Developer Platform

Build Helply into your customer stack.

Use APIs and webhooks to bring your own data into Helply, trigger workflows, and connect support to the systems your business runs on.

Trusted by 1,300 companies globally

  • Kickbase
  • Rumble
  • Xeropan
  • Inner Circle
  • Infrakit
  • Kami
  • Simplefocus
  • Unsplash
  • Mybaggage
  • Plato

Why teams use it

Bring your own data into Helply

Connect customer, product, and business context that doesn't already have a native Helply Tool.

Trigger work from your systems

Use supported external events to start workflows or AI agents when something important happens.

Send Helply events elsewhere

Keep the rest of your stack informed when supported events happen inside your customer operation.

Build Actions unique to your business

Give Custom Agents and workflows capabilities that match your own products, systems, and processes.

HelplyHelply×API & Webhooks

How to install

Step 1

Create your credentials

Create the appropriate API credentials inside Helply.

Step 2

Build your connection

Configure the endpoints, webhooks, and supported data your integration needs.

Step 3

Test and launch

Validate your integration and put it into production.

Frequently asked questions

Custom integrations around supported customer, support, workflow, and agent capabilities.

Yes.

Supported webhooks can do so.

Yes. APIs can provide the Tools and Actions agents need for workflows unique to your business.

Connect Helply to the tools your business runs on.

Give your team and AI agents the customer data, communication channels, and business tools they need to get the job done.

Connect API & Webhooks to Helply.

Meet your customers where they are and give every team the full story.