Build Helply into your customer stack.
Use APIs and webhooks to bring your own data into Helply, trigger workflows, and connect support to the systems your business runs on.
Trusted by 1,400+ companies globally
Available to every Helply agent and teammate
Why teams use API & Webhooks
Bring your own data into Helply
Connect customer, product, and business context that doesn't already have a native Helply Tool.
Trigger work from your systems
Use supported external events to start workflows or AI agents when something important happens.
Send Helply events elsewhere
Keep the rest of your stack informed when supported events happen inside your customer operation.
Build Actions unique to your business
Give Custom Agents and workflows capabilities that match your own products, systems, and processes.
How to install
- 01
Create your credentials
Create the appropriate API credentials inside Helply.
- 02
Build your connection
Configure the endpoints, webhooks, and supported data your integration needs.
- 03
Test and launch
Validate your integration and put it into production.
What can we build with the Helply API?
Custom integrations around supported customer, support, workflow, and agent capabilities.
Can external events trigger Helply workflows?
Yes.
Can Helply send events to our systems?
Supported webhooks can do so.
Can APIs power Custom Agents?
Yes. APIs can provide the Tools and Actions agents need for workflows unique to your business.
Connect Helply to the tools your business runs on.
Give your team and AI agents the customer data, communication channels, and business tools they need to get the job done.
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Connect API & Webhooks to Helply.
Meet your customers where they are and give every team the full story.
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