Groove is now Helply.
Helply MCP Server

Helply MCP

Give your AI tools access to Helply.

Make supported customer, account, conversation, and support context available to AI tools and agents through Helply's MCP capabilities.

Trusted by 1,300 companies globally

  • Kickbase
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  • Xeropan
  • Inner Circle
  • Infrakit
  • Kami
  • Simplefocus
  • Unsplash
  • Mybaggage
  • Plato

Why teams use it

Connect AI to real customer context

Make supported Helply customers, accounts, conversations, and support information available to compatible AI clients and agents.

Go beyond copying and pasting

Let AI workflows retrieve the context they need directly instead of making people manually move information between systems.

Enable supported Actions

Where configured, give AI more than read access by allowing supported work to be performed through Helply.

Build your own AI workflows

Use Helply as the customer-support layer inside custom agents and AI systems built around the way your company works.

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How to install

Step 1

Create your connection

Configure MCP access from Helply.

Step 2

Add it to your AI client

Use the provided connection details with your supported MCP client.

Step 3

Set permissions

Choose the Helply context and capabilities the client can use.

Frequently asked questions

It provides a standard way for supported AI clients to work with Helply capabilities and context.

Only the supported data you've permitted.

Where supported and explicitly enabled.

Yes.

Connect Helply to the tools your business runs on.

Give your team and AI agents the customer data, communication channels, and business tools they need to get the job done.

Connect Helply MCP Server to Helply.

Meet your customers where they are and give every team the full story.