Give your AI tools access to Helply.
Make supported customer, account, conversation, and support context available to AI tools and agents through Helply's MCP capabilities.
Trusted by 1,400+ companies globally
Available to every Helply agent and teammate
Why teams use Helply MCP Server
Connect AI to real customer context
Make supported Helply customers, accounts, conversations, and support information available to compatible AI clients and agents.
Go beyond copying and pasting
Let AI workflows retrieve the context they need directly instead of making people manually move information between systems.
Enable supported Actions
Where configured, give AI more than read access by allowing supported work to be performed through Helply.
Build your own AI workflows
Use Helply as the customer-support layer inside custom agents and AI systems built around the way your company works.
How to install
- 01
Create your connection
Configure MCP access from Helply.
- 02
Add it to your AI client
Use the provided connection details with your supported MCP client.
- 03
Set permissions
Choose the Helply context and capabilities the client can use.
What is the Helply MCP Server?
It provides a standard way for supported AI clients to work with Helply capabilities and context.
What data can an MCP client access?
Only the supported data you've permitted.
Can MCP clients take Actions?
Where supported and explicitly enabled.
Can we use it with our own agents?
Yes.
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Connect Helply MCP Server to Helply.
Meet your customers where they are and give every team the full story.
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