Groove is now Helply.
Cursor

Cursor + Helply

Connect customer support to your code.

Give technical support and engineering better context by connecting Helply customer issues with the environment where your team works on code.

Trusted by 1,300 companies globally

  • Kickbase
  • Rumble
  • Xeropan
  • Inner Circle
  • Infrakit
  • Kami
  • Simplefocus
  • Unsplash
  • Mybaggage
  • Plato

Why teams use it

Give technical questions code context

Connect customer-reported technical issues with the engineering environment your team uses to investigate how the product actually works.

Bring the customer to engineering

Give developers the support conversation and customer context behind an issue instead of sending a vague bug report.

Move from issue to fix faster

Reduce the back-and-forth between support and engineering when a customer problem requires investigation in the codebase.

Close the loop after the fix

Keep the customer issue connected to engineering work so support knows when there's something useful to tell the customer.

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How to install

Step 1

Connect Helply and Cursor

Configure the supported connection.

Step 2

Choose access

Select the context and capabilities you want available.

Step 3

Start investigating

Use customer support context alongside your engineering workflow.

Frequently asked questions

Supported Helply context can be made available through the connection.

Where configured, relevant engineering context can help investigate technical issues.

No. It connects support and engineering context.

Yes.

Connect Helply to the tools your business runs on.

Give your team and AI agents the customer data, communication channels, and business tools they need to get the job done.

Connect Cursor to Helply.

Meet your customers where they are and give every team the full story.