GitHub Issues + Helply
Connect customer-reported bugs to GitHub.
Link Helply conversations to GitHub Issues so engineering gets the context and support keeps track of every customer waiting on the fix.
Trusted by 1,300 companies globally
Why teams use it
Connect every reporter to the bug
Link multiple customer conversations to one GitHub Issue so you know exactly who's affected.
Give engineering better bug reports
Send customer context and useful support information with the issue instead of asking developers to reconstruct the problem.
Keep support connected to engineering
Make relevant issue progress available to the people responsible for communicating with customers.
Follow up when the issue closes
Know which customers were waiting for a fix when engineering completes the work.
Helply×How to install
Step 1
Connect GitHub
Authorize the appropriate GitHub organization.
Step 2
Choose repositories
Select the repositories Helply should be able to work with.
Step 3
Configure issue workflows
Choose how customer issues are created, linked, and followed through completion.
Frequently asked questions
Yes.
Yes.
Supported issue activity can keep support informed.
Yes, subject to the repository access granted to Helply.
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Connect GitHub Issues to Helply.
Meet your customers where they are and give every team the full story.
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