01
Connect every reporter to the bug
Link multiple customer conversations to one GitHub Issue so you know exactly who's affected.
GitHub Issues + Helply
Connect customer-reported bugs to GitHub.
Link Helply conversations to GitHub Issues so engineering gets the context and support keeps track of every customer waiting on the fix.
- Unlimited users
- Pay only for AI work
- 14-day free trial
GitHub Issues
Trusted by 1,400+ companies globally
Why teams use it
02
Give engineering better bug reports
Send customer context and useful support information with the issue instead of asking developers to reconstruct the problem.
03
Keep support connected to engineering
Make relevant issue progress available to the people responsible for communicating with customers.
04
Follow up when the issue closes
Know which customers were waiting for a fix when engineering completes the work.
How to install
- Step 1
Connect GitHub
Authorize the appropriate GitHub organization.
- Step 2
Choose repositories
Select the repositories Helply should be able to work with.
- Step 3
Configure issue workflows
Choose how customer issues are created, linked, and followed through completion.
Frequently asked questions
Can Helply link to existing GitHub Issues?
Yes.
Can multiple customer tickets attach to one issue?
Yes.
Can GitHub issue updates appear in Helply?
Supported issue activity can keep support informed.
Can private repositories be connected?
Yes, subject to the repository access granted to Helply.
Connect Helply to the tools your business runs on.
Give your team and AI agents the customer data, communication channels, and business tools they need to get the job done.
- LinearLink support conversations to Linear so product and engineering know who's affected and support knows when something ships.
- JiraBring Jira and Helply together so support can escalate issues with context and customers don't disappear after engineering takes over.
- CursorGive technical support and engineering better context by connecting Helply customer issues with the environment where your team works on code.
- ShortcutKeep support and engineering aligned from the first customer report through the moment the work ships.
- ClickUpConnect support conversations with the tasks your product and engineering teams already manage.
- AsanaTurn customer-reported work into trackable tasks while keeping support connected to what happens next.
Connect GitHub Issues to Helply.
Meet your customers where they are and give every team the full story.Unlimited users. Pay only for AI work.