Connect customer requests to the work in Asana.
Turn customer-reported work into trackable tasks while keeping support connected to what happens next.
Trusted by 1,400+ companies globally
Available to every Helply agent and teammate
Why teams use Helply with Asana
Turn customer requests into trackable work
Create or link Asana tasks directly from support instead of manually recreating the request for another team.
Keep customer context attached
Give the person doing the work enough context to understand why the task matters and who's waiting for it.
Connect repeated requests
Associate multiple customer conversations with the same task instead of creating duplicate work.
Close the loop when work is done
Keep support informed when the task is completed so customers don't get forgotten after the handoff.
How to install
- 01
Connect Asana
Authorize your Asana workspace.
- 02
Choose projects
Select where Helply should create or link customer work.
- 03
Configure follow-up
Choose how supported task updates should flow back into Helply.
Can Helply create Asana tasks?
Yes, where configured.
Can an existing task be linked?
Yes.
Can multiple tickets link to the same task?
Yes.
Can task completion trigger customer follow-up?
Supported completion events can be used in Helply workflows.
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Connect Asana to Helply.
Meet your customers where they are and give every team the full story.
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