Asana + Helply
Connect customer requests to the work in Asana.
Turn customer-reported work into trackable tasks while keeping support connected to what happens next.
Trusted by 1,300 companies globally
Why teams use it
Turn customer requests into trackable work
Create or link Asana tasks directly from support instead of manually recreating the request for another team.
Keep customer context attached
Give the person doing the work enough context to understand why the task matters and who's waiting for it.
Connect repeated requests
Associate multiple customer conversations with the same task instead of creating duplicate work.
Close the loop when work is done
Keep support informed when the task is completed so customers don't get forgotten after the handoff.
Helply×How to install
Step 1
Connect Asana
Authorize your Asana workspace.
Step 2
Choose projects
Select where Helply should create or link customer work.
Step 3
Configure follow-up
Choose how supported task updates should flow back into Helply.
Frequently asked questions
Yes, where configured.
Yes.
Yes.
Supported completion events can be used in Helply workflows.
Connect Helply to the tools your business runs on.
Give your team and AI agents the customer data, communication channels, and business tools they need to get the job done.
Linear
Link support conversations to Linear so product and engineering know who's affected and suppo...
Jira
Bring Jira and Helply together so support can escalate issues with context and customers don'...
ClickUp
Connect support conversations with the tasks your product and engineering teams already manage.
Shortcut
Keep support and engineering aligned from the first customer report through the moment the wo...
GitHub Issues
Link Helply conversations to GitHub Issues so engineering gets the context and support keeps...
Zapier
Use Zapier to move customer support signals and Actions between Helply and the tools your bus...
Connect Asana to Helply.
Meet your customers where they are and give every team the full story.