Groove is now Helply.
Custom Apps

Custom Apps

Bring your internal tools into Helply.

Build apps that put the data and Actions your team needs directly inside the customer support workflow.

Trusted by 1,300 companies globally

  • Kickbase
  • Rumble
  • Xeropan
  • Inner Circle
  • Infrakit
  • Kami
  • Simplefocus
  • Unsplash
  • Mybaggage
  • Plato

Why teams use it

Bring internal data into support

Put information from your own systems where humans and AI agents can use it while working on customer issues.

Give agents custom capabilities

Build Tools and supported Actions around workflows that are unique to your company.

Keep your team in one workspace

Reduce tab switching by bringing the systems your team relies on closer to the customer conversation.

Build around your business

Create support workflows that match the way your company actually operates instead of being limited to off-the-shelf integrations.

HelplyHelply×Custom Apps

How to install

Step 1

Create your Custom App

Start a new app from Helply's developer settings.

Step 2

Connect your systems

Configure the data and supported Actions your app exposes.

Step 3

Add it to Helply

Make the app available to the appropriate humans, agents, and workflows.

Frequently asked questions

It can connect supported internal data and capabilities to your Helply workflow.

Where you've exposed the app as an available Tool or Action.

Yes.

Apps can be configured around the workflows that need them.

Connect Helply to the tools your business runs on.

Give your team and AI agents the customer data, communication channels, and business tools they need to get the job done.

Connect Custom Apps to Helply.

Meet your customers where they are and give every team the full story.