Put the tools your team already uses inside Helply.
Embed dashboards, internal tools, and customer-specific views beside the conversation so your team doesn't have to keep switching tabs.
Trusted by 1,400+ companies globally
Available to every Helply agent and teammate
Why teams use iFrame Embeds
Keep existing tools close
Put dashboards, admin panels, and internal tools beside the customer conversation instead of making your team jump between tabs.
Show the right customer automatically
Pass supported customer context into embedded views so your team lands on information relevant to the conversation.
Use different embeds for different jobs
Show the tools your team needs based on where they're working inside Helply.
Keep the tools you've already built
Bring existing internal interfaces into your support workflow without rebuilding them as native Helply features.
How to install
- 01
Add an Embed
Create a new supported embed inside Helply.
- 02
Configure your URL
Add your application URL and supported customer variables.
- 03
Choose where it appears
Select the Helply surfaces where your team should see the embedded tool.
Should I use an Embed or a Custom App?
Use an Embed when a human primarily needs to view an existing interface. Use a Custom App when Helply or an AI agent needs structured access to the underlying data or Actions.
Does the embedded tool need a native Helply integration?
Not necessarily.
Can AI agents read what's displayed inside an iframe?
No. Use a Custom App or Tool connection when an agent needs structured access to the data.
Can we embed internal dashboards?
Yes, provided the destination supports being embedded.
Connect Helply to the tools your business runs on.
Give your team and AI agents the customer data, communication channels, and business tools they need to get the job done.
Custom AppsBuild apps that put the data and Actions your team needs directly inside the customer…
API & WebhooksUse APIs and webhooks to bring your own data into Helply, trigger workflows, and connect…
Outbound MCPConnect supported MCP servers so Helply agents can use your systems while investigating and…
Helply MCP ServerMake supported customer, account, conversation, and support context available to AI tools…
ZapierUse Zapier to move customer support signals and Actions between Helply and the tools your…
Custom Call RecorderSend supported recordings and transcripts into Helply so they become part of the customer…
Connect iFrame Embeds to Helply.
Meet your customers where they are and give every team the full story.
AI credits pooled across your workspace. Book a demo →