Groove is now Helply.
Pipedrive

Pipedrive + Helply

Connect customer support to your Pipedrive pipeline.

Bring customer context into support and make important support signals visible to the people managing your customer relationships.

Trusted by 1,300 companies globally

  • Kickbase
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  • Xeropan
  • Inner Circle
  • Infrakit
  • Kami
  • Simplefocus
  • Unsplash
  • Mybaggage
  • Plato

Why teams use it

Give support deal context

Let your team understand where a customer or prospect sits in the pipeline before responding to an issue.

Surface customer risk

Make important support problems visible to the people responsible for the commercial relationship.

Find expansion opportunities

Identify support conversations that indicate a customer may need more of your product or a different plan.

Keep revenue teams in the loop

Connect customer conversations to your CRM instead of letting valuable signals disappear inside the support queue.

HelplyHelply×Pipedrive

How to install

Step 1

Connect Pipedrive

Authorize your Pipedrive account from Helply.

Step 2

Match customers and organizations

Connect supported Pipedrive records with Helply customers and accounts.

Step 3

Configure customer context

Choose which supported information and signals Helply can use.

Frequently asked questions

Supported deal and customer context can be made available in Helply.

Yes.

Supported customer signals can be used in connected workflows.

Yes, where configured.

Connect Pipedrive to Helply.

Meet your customers where they are and give every team the full story.