You will build core product across the stack and ship things customers use within days, not quarters. This is a high-ownership engineering seat with direct access to the founders.
About Helply
Helply is a small, focused team building the AI-native customer support platform. Instead of software built around humans processing tickets, we build around a team of AI agents that investigate problems, resolve conversations, take action across systems, and turn customer conversations into intelligence, with pricing that tracks the work the AI agents complete. We are early, well-scoped, and moving quickly.
The role
As an early engineer, you will design and build features end to end, from data and AI-agent workflows to the interfaces support teams live in, and help set the technical direction as we grow.
What you'll own
- Features across the stack, from backend and data to product UI.
- AI-agent workflows that investigate, resolve, and take action.
- Technical decisions that shape the architecture early.
- The quality and reliability of what you ship.
What we're looking for
- Strong full-stack experience, ideally with TypeScript and React.
- A track record shipping quickly without leaving a mess behind.
- Interest in building on top of modern AI and LLMs.
- Comfort with ambiguity and defining problems, not just solving them.
What success looks like
- Meaningful product surface you own end to end.
- A fast, reliable path from idea to production.
- Technical foundations the next engineers build on happily.