This is a broad, senior, founder-adjacent role for someone who wants enormous scope. You will use AI to run functions that would normally take a whole team, across ops, marketing, and growth.
About Helply
Helply is a small, focused team building the AI-native customer support platform. Instead of software built around humans processing tickets, we build around a team of AI agents that investigate problems, resolve conversations, take action across systems, and turn customer conversations into intelligence, with pricing that tracks the work the AI agents complete. We are early, well-scoped, and moving quickly.
The role
We are looking for a rare generalist who operates like a founder: someone who can stand up marketing, drive growth experiments, and build internal AI-powered operations, all while staying hands-on.
What you'll own
- Growth and marketing experiments from idea to measurable result.
- Internal operations, increasingly powered by AI you build.
- Systems and processes that let a small team punch far above its weight.
- Whatever needs to exist that no one else is doing yet.
What we're looking for
- A proven generalist who has worn many hats successfully.
- Fluency with AI tools and a habit of automating your own work.
- Strong judgment about where to spend limited time and money.
- Comfort with a role that will keep changing shape.
What success looks like
- Functions running well without a large team behind them.
- Growth you can point to and repeat.
- A company that operates like it is much bigger than it is.