Groove is now Helply.
Confluence

Confluence + Helply

Put your Confluence knowledge to work in support.

Give Helply agents access to the product documentation, processes, and internal knowledge your team already maintains.

Trusted by 1,300 companies globally

  • Kickbase
  • Rumble
  • Xeropan
  • Inner Circle
  • Infrakit
  • Kami
  • Simplefocus
  • Unsplash
  • Mybaggage
  • Plato

Why teams use it

Put existing documentation to work

Use the product knowledge, technical documentation, and internal processes your team already maintains in Confluence.

Give agents deeper internal context

Help AI agents answer questions that require more than what's available in your public documentation.

Reduce duplicate documentation

Connect your existing source of truth instead of maintaining another copy just for customer support.

Keep support grounded

Give humans and AI access to approved company information while they're working on customer issues.

HelplyHelply×Confluence

How to install

Step 1

Connect Confluence

Authorize your Confluence workspace.

Step 2

Select approved spaces

Choose the supported content Helply can use.

Step 3

Index your knowledge

Make the approved content available to your Helply agents.

Frequently asked questions

Yes.

Yes.

Where you've explicitly given Helply access.

No. The integration is designed to use your connected knowledge.

Connect Helply to the tools your business runs on.

Give your team and AI agents the customer data, communication channels, and business tools they need to get the job done.

Connect Confluence to Helply.

Meet your customers where they are and give every team the full story.