Groove is now Helply.
Google Drive

Google Drive + Helply

Turn Google Drive into usable support knowledge.

Connect approved documents so Helply agents can use the information your team already creates.

Trusted by 1,300 companies globally

  • Kickbase
  • Rumble
  • Xeropan
  • Inner Circle
  • Infrakit
  • Kami
  • Simplefocus
  • Unsplash
  • Mybaggage
  • Plato

Why teams use it

Turn existing documents into support knowledge

Make approved Docs, PDFs, and other supported files useful to your support team and AI agents.

Connect only what matters

Choose the folders and files Helply can access instead of opening your entire Drive.

Give AI agents more context

Let agents use the information your company already creates when investigating and answering customer questions.

Keep knowledge where your team works

Continue maintaining documents in Google Drive rather than copying everything into another system.

HelplyHelply×Google Drive

How to install

Step 1

Connect Google Drive

Authorize your Google account from Helply.

Step 2

Choose your content

Select the folders and supported files Helply can access.

Step 3

Index your knowledge

Make approved content available to your agents.

Frequently asked questions

Yes.

Supported access and selection controls let you limit the content Helply can use.

Yes, once supported content is indexed.

No. Access is based on what you've connected and authorized.

Connect Helply to the tools your business runs on.

Give your team and AI agents the customer data, communication channels, and business tools they need to get the job done.

Connect Google Drive to Helply.

Meet your customers where they are and give every team the full story.