01
Turn existing documents into support knowledge
Make approved Docs, PDFs, and other supported files useful to your support team and AI agents.
Google Drive + Helply
Turn Google Drive into usable support knowledge.
Connect approved documents so Helply agents can use the information your team already creates.
- Unlimited users
- Pay only for AI work
- 14-day free trial
Google Drive
Trusted by 1,400+ companies globally
Why teams use it
02
Connect only what matters
Choose the folders and files Helply can access instead of opening your entire Drive.
03
Give AI agents more context
Let agents use the information your company already creates when investigating and answering customer questions.
04
Keep knowledge where your team works
Continue maintaining documents in Google Drive rather than copying everything into another system.
How to install
- Step 1
Connect Google Drive
Authorize your Google account from Helply.
- Step 2
Choose your content
Select the folders and supported files Helply can access.
- Step 3
Index your knowledge
Make approved content available to your agents.
Frequently asked questions
Can I choose which folders Helply reads?
Yes.
Can I exclude files?
Supported access and selection controls let you limit the content Helply can use.
Can AI agents answer from Drive documents?
Yes, once supported content is indexed.
Does Helply read everything in our Drive?
No. Access is based on what you've connected and authorized.
Connect Helply to the tools your business runs on.
Give your team and AI agents the customer data, communication channels, and business tools they need to get the job done.
- NotionGive Helply agents access to approved pages and processes so they can answer customers using information your team already maintains.
- ConfluenceGive Helply agents access to the product documentation, processes, and internal knowledge your team already maintains.
- GitBookConnect GitBook so Helply agents can answer technical questions using the documentation your developers already rely on.
- Helply Knowledge BaseGive customers, humans, and AI agents a shared source of truth and use real customer conversations to discover what's missing.
- GmailConnect customer-facing Gmail inboxes to Helply and add the workflows, context, reporting, and AI of a modern help desk.
- Google CalendarConnect Google Calendar so Helply knows when your team last met a customer and what's coming next.
Connect Google Drive to Helply.
Meet your customers where they are and give every team the full story.Unlimited users. Pay only for AI work.