Turn Google Drive into usable support knowledge.
Connect approved documents so Helply agents can use the information your team already creates.
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Available to every Helply agent and teammate
Why teams use Helply with Google Drive
Turn existing documents into support knowledge
Make approved Docs, PDFs, and other supported files useful to your support team and AI agents.
Connect only what matters
Choose the folders and files Helply can access instead of opening your entire Drive.
Give AI agents more context
Let agents use the information your company already creates when investigating and answering customer questions.
Keep knowledge where your team works
Continue maintaining documents in Google Drive rather than copying everything into another system.
How to install
- 01
Connect Google Drive
Authorize your Google account from Helply.
- 02
Choose your content
Select the folders and supported files Helply can access.
- 03
Index your knowledge
Make approved content available to your agents.
Can I choose which folders Helply reads?
Yes.
Can I exclude files?
Supported access and selection controls let you limit the content Helply can use.
Can AI agents answer from Drive documents?
Yes, once supported content is indexed.
Does Helply read everything in our Drive?
No. Access is based on what you've connected and authorized.
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Connect Google Drive to Helply.
Meet your customers where they are and give every team the full story.
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