Give support the context of every customer meeting.
Connect Google Calendar so Helply knows when your team last met a customer and what's coming next.
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Available to every Helply agent and teammate
Why teams use Helply with Google Calendar
Know when you last met the customer
Give support useful relationship context before responding to an issue.
See what's coming next
An upcoming onboarding, renewal, or customer meeting can change how urgently a conversation should be handled.
Use meeting context in prioritization
Give humans and AI another signal for understanding what's happening in the customer relationship.
Connect meetings to accounts
Associate supported calendar activity with the right customer so context doesn't depend on manual updates.
How to install
- 01
Connect Google Calendar
Authorize your supported Google account.
- 02
Choose calendar access
Configure the calendar information available to Helply.
- 03
Connect meetings to customers
Use supported attendee information to associate meetings with accounts.
Why connect calendars to customer support?
Meeting timing can change the context and urgency of a customer issue.
How are meetings associated with accounts?
Supported attendee and customer information can be used to match meetings.
Can AI agents use calendar context?
Yes.
Does Helply need access to everything on my calendar?
No. Access is determined by the permissions and supported configuration you've granted.
Connect Helply to the tools your business runs on.
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Connect Google Calendar to Helply.
Meet your customers where they are and give every team the full story.
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