Bring Google Meet conversations into the customer story.
Connect customer meetings so support has the context of what happened before the next ticket arrives.
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Available to every Helply agent and teammate
Why teams use Helply with Google Meet
Bring meetings into the customer story
Connect relevant Google Meet context with the customer account and their other interactions.
Give support previous-call context
Help your team understand what's already been discussed before responding.
Give AI agents more to work with
Make supported meeting context available alongside conversations, knowledge, and other customer data.
Stop losing information between teams
Carry useful context from meetings into support rather than relying on someone to manually hand it off.
How to install
- 01
Connect Google
Authorize the supported Google connection.
- 02
Configure meeting access
Choose the supported meeting information available to Helply.
- 03
Match meetings to customers
Associate customer meetings with the appropriate accounts.
Can Google Meet context appear in Helply?
Supported meeting information can be connected to customer accounts.
Can AI agents use meeting context?
Yes, where available.
How are meetings associated with customers?
Using supported participant and account information.
Can meeting context affect support workflows?
Yes.
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Connect Google Meet to Helply.
Meet your customers where they are and give every team the full story.
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