Groove is now Helply.
Google Meet

Google Meet + Helply

Bring Google Meet conversations into the customer story.

Connect customer meetings so support has the context of what happened before the next ticket arrives.

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Why teams use it

Bring meetings into the customer story

Connect relevant Google Meet context with the customer account and their other interactions.

Give support previous-call context

Help your team understand what's already been discussed before responding.

Give AI agents more to work with

Make supported meeting context available alongside conversations, knowledge, and other customer data.

Stop losing information between teams

Carry useful context from meetings into support rather than relying on someone to manually hand it off.

HelplyHelply×Google Meet

How to install

Step 1

Connect Google

Authorize the supported Google connection.

Step 2

Configure meeting access

Choose the supported meeting information available to Helply.

Step 3

Match meetings to customers

Associate customer meetings with the appropriate accounts.

Frequently asked questions

Supported meeting information can be connected to customer accounts.

Yes, where available.

Using supported participant and account information.

Yes.

Connect Helply to the tools your business runs on.

Give your team and AI agents the customer data, communication channels, and business tools they need to get the job done.

Connect Google Meet to Helply.

Meet your customers where they are and give every team the full story.