Turn customer Zoom calls into support context.
Connect customer meeting context to Helply so your team doesn't lose what happened after the call ends.
Trusted by 1,400+ companies globally
Available to every Helply agent and teammate
Why teams use Helply with Zoom
Connect customer meetings to their account
Keep relevant Zoom meeting context with the customer instead of leaving it separated from support history.
Use transcripts as support context
Give humans and AI agents useful information from previous conversations when handling a new request.
Understand what happened before the ticket
Help support see relevant discussions, decisions, and commitments from earlier customer meetings.
Find signals across calls and support
Combine meeting and ticket context to better understand recurring problems, risk, and customer needs.
How to install
- 01
Connect Zoom
Authorize your Zoom account.
- 02
Configure meeting access
Choose the supported recording and transcript context Helply can use.
- 03
Match meetings to customers
Associate customer meetings with the appropriate accounts.
Can Helply use Zoom transcripts?
Yes, for supported recordings and transcripts.
Can AI agents use Zoom conversations as context?
Yes.
Are customer calls connected to their account?
Supported meetings can be associated with the appropriate customer.
Does this replace Zoom?
No. Zoom remains your meeting platform. Helply uses relevant meeting context for support.
Connect Helply to the tools your business runs on.
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Connect Zoom to Helply.
Meet your customers where they are and give every team the full story.
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