Groove is now Helply.
Outlook Calendar

Outlook Calendar + Helply

Bring Microsoft 365 meeting context into support.

Give Helply visibility into relevant customer meetings so humans and AI understand the relationship around every issue.

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Why teams use it

Bring Microsoft 365 meeting context into support

Give your team visibility into relevant customer meetings without making them search everyone's calendar.

Understand the customer relationship

See useful meeting history alongside the account and support conversation.

Know what's happening next

Upcoming customer meetings can help your team understand timing and urgency.

Give AI agents more account context

Use supported calendar information alongside CRM, conversations, and other customer data.

HelplyHelply×Outlook Calendar

How to install

Step 1

Connect Microsoft 365

Authorize the supported Microsoft account.

Step 2

Configure calendar access

Choose the calendar information available to Helply.

Step 3

Connect meetings to customers

Associate supported customer meetings with the appropriate accounts.

Frequently asked questions

Yes.

Yes.

Yes.

No. It adds meeting context alongside your other customer information.

Connect Outlook Calendar to Helply.

Meet your customers where they are and give every team the full story.