Groove is now Helply.
BigQuery

BigQuery + Helply

Put BigQuery customer data inside your support workflow.

Give your team and AI agents access to relevant product and customer context while they work.

Trusted by 1,300 companies globally

  • Kickbase
  • Rumble
  • Xeropan
  • Inner Circle
  • Infrakit
  • Kami
  • Simplefocus
  • Unsplash
  • Mybaggage
  • Plato

Why teams use it

Bring product context into support

Make relevant BigQuery customer and product data available alongside the customer conversation.

Give AI agents better information

Let agents use approved warehouse context when investigating customer issues.

Power smarter workflows

Use customer and product data to help route, prioritize, and trigger support work.

Reduce manual warehouse lookups

Stop making support ask engineering or data teams to retrieve information needed for routine investigations.

HelplyHelply×BigQuery

How to install

Step 1

Connect BigQuery

Configure your supported BigQuery connection.

Step 2

Choose approved datasets

Select the information Helply can access.

Step 3

Map customer data

Connect supported warehouse records to Helply customers and accounts.

Frequently asked questions

Yes.

Yes, where configured.

Yes.

No.

Connect BigQuery to Helply.

Meet your customers where they are and give every team the full story.