Groove is now Helply.
Redshift

Redshift + Helply

Bring Redshift customer context into every support issue.

Connect your warehouse to Helply so your team and AI agents can understand what's happening without leaving the conversation.

Trusted by 1,300 companies globally

  • Kickbase
  • Rumble
  • Xeropan
  • Inner Circle
  • Infrakit
  • Kami
  • Simplefocus
  • Unsplash
  • Mybaggage
  • Plato

Why teams use it

Give support product context

Bring relevant customer and product information out of Redshift and into the support workflow.

Give AI agents deeper data

Let agents use approved warehouse context when understanding and investigating customer issues.

Use data to drive workflows

Route and prioritize conversations using customer information that already exists in your warehouse.

Reduce engineering interruptions

Give support access to the context they need without asking someone technical to run a query every time.

HelplyHelply×Redshift

How to install

Step 1

Connect Redshift

Configure your supported connection.

Step 2

Choose approved data

Select the information Helply can use.

Step 3

Map customers

Connect warehouse data with the appropriate Helply customers and accounts.

Frequently asked questions

Yes.

Yes, where configured.

Yes.

No.

Connect Redshift to Helply.

Meet your customers where they are and give every team the full story.