Groove is now Helply.
Attention

Attention + Helply

Connect sales calls to the customer support story.

Bring Attention call context into Helply so support understands what customers were told before responding.

Trusted by 1,300 companies globally

  • Kickbase
  • Rumble
  • Xeropan
  • Inner Circle
  • Infrakit
  • Kami
  • Simplefocus
  • Unsplash
  • Mybaggage
  • Plato

Why teams use it

Give support sales-call context

Help your support team understand what customers heard during previous sales conversations.

Catch contradictions before they reach the customer

Surface relevant previous discussions so support doesn't unknowingly give an answer that conflicts with another team.

Find risk and opportunity signals

Use call context to help identify customer concerns, expansion potential, and other meaningful signals.

Connect the customer journey

Keep sales conversations and support interactions part of the same customer story.

HelplyHelply×Attention

How to install

Step 1

Connect Attention

Authorize your Attention account.

Step 2

Configure call access

Choose the supported call context Helply can use.

Step 3

Match calls to customers

Associate customer calls with the appropriate accounts.

Frequently asked questions

Yes, where configured.

They help humans and AI understand what was previously discussed or promised.

Supported signals can be used in Helply workflows.

Yes.

Connect Helply to the tools your business runs on.

Give your team and AI agents the customer data, communication channels, and business tools they need to get the job done.

Connect Attention to Helply.

Meet your customers where they are and give every team the full story.