Connect sales calls to the customer support story.
Bring Attention call context into Helply so support understands what customers were told before responding.
Trusted by 1,400+ companies globally
Available to every Helply agent and teammate
Why teams use Helply with Attention
Give support sales-call context
Help your support team understand what customers heard during previous sales conversations.
Catch contradictions before they reach the customer
Surface relevant previous discussions so support doesn't unknowingly give an answer that conflicts with another team.
Find risk and opportunity signals
Use call context to help identify customer concerns, expansion potential, and other meaningful signals.
Connect the customer journey
Keep sales conversations and support interactions part of the same customer story.
How to install
- 01
Connect Attention
Authorize your Attention account.
- 02
Configure call access
Choose the supported call context Helply can use.
- 03
Match calls to customers
Associate customer calls with the appropriate accounts.
Can Helply use Attention transcripts?
Yes, where configured.
Why are transcripts useful to support?
They help humans and AI understand what was previously discussed or promised.
Can call signals trigger workflows?
Supported signals can be used in Helply workflows.
Can AI agents use this context?
Yes.
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Connect Attention to Helply.
Meet your customers where they are and give every team the full story.
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