Bring customer meeting notes into support.
Connect Granola so what your team learns in meetings becomes context the next time that customer needs help.
Trusted by 1,400+ companies globally
Available to every Helply agent and teammate
Why teams use Helply with Granola
Bring meeting notes into customer context
Connect useful notes from customer conversations to the account so support knows what happened before.
Give support better handoffs
Reduce the information lost when a customer moves from sales, success, or onboarding into support.
Surface important customer signals
Use meeting context to help identify commitments, concerns, requests, and opportunities that matter later.
Stop making customers repeat themselves
Give humans and AI agents relevant previous context when the customer contacts you again.
How to install
- 01
Connect Granola
Authorize your supported Granola connection.
- 02
Choose meeting context
Configure the supported notes or meeting information available to Helply.
- 03
Match meetings to customers
Associate meetings with the appropriate customer accounts.
Can meeting notes become support context?
Yes.
Can AI agents use those notes?
Yes, where available.
How are meetings matched to customers?
Using supported customer and participant information.
Can meeting context affect support decisions?
Yes.
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Connect Granola to Helply.
Meet your customers where they are and give every team the full story.
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