Granola + Helply
Bring customer meeting notes into support.
Connect Granola so what your team learns in meetings becomes context the next time that customer needs help.
Trusted by 1,300 companies globally
Why teams use it
Bring meeting notes into customer context
Connect useful notes from customer conversations to the account so support knows what happened before.
Give support better handoffs
Reduce the information lost when a customer moves from sales, success, or onboarding into support.
Surface important customer signals
Use meeting context to help identify commitments, concerns, requests, and opportunities that matter later.
Stop making customers repeat themselves
Give humans and AI agents relevant previous context when the customer contacts you again.
Helply×How to install
Step 1
Connect Granola
Authorize your supported Granola connection.
Step 2
Choose meeting context
Configure the supported notes or meeting information available to Helply.
Step 3
Match meetings to customers
Associate meetings with the appropriate customer accounts.
Frequently asked questions
Yes.
Yes, where available.
Using supported customer and participant information.
Yes.
Connect Helply to the tools your business runs on.
Give your team and AI agents the customer data, communication channels, and business tools they need to get the job done.
Gong
Connect Gong so customer conversations don't disappear when the meeting ends.
Fathom
Connect Fathom so customer calls become useful context for humans and AI agents.
Fireflies.ai
Bring Fireflies transcripts into Helply so agents know what was already discussed before answ...
Grain
Connect Grain recordings and transcripts to Helply so your team knows what happened before th...
Circleback
Connect Circleback so meeting transcripts and customer conversations stay connected.
Attention
Bring Attention call context into Helply so support understands what customers were told befo...
Connect Granola to Helply.
Meet your customers where they are and give every team the full story.