Groove is now Helply.
Circleback

Circleback + Helply

Bring customer call context into Helply automatically.

Connect Circleback so meeting transcripts and customer conversations stay connected.

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Why teams use it

Bring meeting context into Helply

Keep supported transcripts and meeting information connected to the customer account.

Give support better context

Help your team understand what happened before the customer opened their next support request.

Keep promises from getting lost

Surface useful commitments and follow-ups from customer conversations.

Turn meetings into customer intelligence

Use call context alongside support conversations to better understand the customer's needs and relationship.

HelplyHelply×Circleback

How to install

Step 1

Connect Circleback

Authorize your Circleback account.

Step 2

Configure meeting access

Choose the supported meeting context available to Helply.

Step 3

Match meetings to customers

Associate customer meetings with the appropriate accounts.

Frequently asked questions

Yes, where available.

Yes.

Supported signals can be surfaced from available context.

The integration is designed to automate supported matching.

Connect Circleback to Helply.

Meet your customers where they are and give every team the full story.